I recently attended the Atlanta Chapter of the Society for Human Resource Management (SHRM) conference as part of the social media team. I thought about how to extend yourself — how to stretch to fit the networking situation to make it valuable. [Read more…] about How to extend yourself at a professional conference or event
What job seekers can learn from employers
At the Society for Human Resource Management, Atlanta conference, I made a point to attend several sessions addressing social media. These sessions were directed to recruiters and human resource professionals responsible for attracting top talent to their organizations. Job seekers can learn a lot from the conversations. [Read more…] about What job seekers can learn from employers
What’s age got to do with your career?
There’s no question that generational issues play into job search. I wanted to share a few key details I learned in the Society for Human Resource Management (SHRM), Atlanta’s conference this week, “What’s Age Got to Do with It?” Presented by Maureen Kelly, Atlanta Regional Convention, Heyward Williams, Georgia Power and Rosalia Thomas, IBM, the talk focused on how companies can help retain workers who may be retirement age and touched on generational issues in the workplace.
Boomers
The session addressed the issue of how companies can plan for and harness the power of their more experienced workers who may plan to retire in search of flexibility, but may still be willing to and interested in contributing to the organization’s brain trust. Job seekers may not realize that some companies are actually concerned about the fact that their more seasoned, knowledgeable workers may leave the organization high and dry when it is time to leave. With the projected number of people aged 65+ expected to grow exponentially, it’s an important topic to consider.
The presentation shared the following statistics:
– By 2010, 40% of the U.S. workforce will be over 40.
– Regarding the federal workforce (1.6 million civilians):
- 50% can retire in the next 5 years
- 70% are supervisors
- NASA: scientists and engineers over 60 outnumber those under 30, 3 to 1.
In 1991, 11% planned to continue working past age 65.
In 2010, 33% expect to continue working past 65.
When I was tweeting this session, I heard from several Twitter friends questioning if people really wanted to stay in the workforce, or if financial considerations were primary decision factors. In fact, the presentation suggested that 71% of these workers are happy with their job and do not want to leave. (Per CNNMoney.com). (Of course, this is just a statistic, and will vary from person to person, but there was a strong feeling in the room that people WANT to work because they enjoy it and want to continue to contribute.)
The presentation noted these companies as having best practices regarding keeping their experienced professionals engaged in programs such as mentoring, consulting, advising, etc: Pfizer, Georgia Power, IBM, WellStar. These are companies that value age and experience. This is important to note.
(An aside: for those interested in exploring “encore careers” – work that combines passion, purpose and income, check out http://www.encore.org/.)
Gen Y
At the end of the talk, Rosalia Thomas from IBM shared some interested points regarding her impressions of Gen Y employees. In her view, Ys want everything quickly, want to move up and quickly take on leadership roles. They don’t offer any loyalty. She believes they focus mainly on how they will benefit from the job and how they can move to the next job. In fact, she related a story of a young hire who explained that she was only in the job for as long as she was benefiting, and planned to move on as soon as it was feasible. While Ms. Thomas’ explained that Gen Y job seekers have seen their parents burned by loyalty, the explanation didn’t seem to temper her opinion of employees so blunt about their goals and plans.
Ms. Thomas seemed very concerned with the trends she is seeing with Gen Y employees. It is important to point out that, while being loyal to a company may not be realistic or even expected, it may not behoove entry-level workers to be quite so direct about their plans. There is a lot of focus on authenticity in the blogosphere, but, for Gen Yers who wish to gain traction in certain companies, this talk was a reminder that those sentiments may not be received well.
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How to influence people
If you follow me on Twitter, you will know that I have been busy tweeting up a storm from the Career Directors International conference (#CDI10) and the Society for Human Resource Management (SHRM), Atlanta conference (#SHRMATL10) in the past week.
Today, I want to share some insights from Tom Herringon, a senior partner with The PAR Group. Tom spoke at SHRM Atlanta about the art of leadership and influence. It’s an important topic, both for managers and those in leadership positions and for job seekers who hope to influence people to hire them.
A few key points from Tom:
- Everyone is a decision maker. Telling people to do something is not effective; influencing them to take action is best.
- No decision is made without emotion. Gut instincts and feelings influence every decision we make.
- If you want to know how people feel, don’t pay attention to what they say, pay attention to their actions. Consider how they are speaking and what they actually do. Actions are easy to see, emotions are not. (I will have more insights about how to listen with all of your senses in my post about Beverly Inman-Ebel’s talk regarding listening. Hint: it’s not something you should be doing only with your ears!)
- Salesmanship done right looks like leadership.
- Leaders evaluate situations to allow themselves to be more easily followed.
- Leaders are inflexible about their goals, outcomes, objectives and targeted results. They are flexible about HOW to get there.
- Recognize that the decision about what to do rests with the individual. You can’t “make” someone take a specific action, but you can empathize, acknowledge their needs and respect their opinions in an effort to impact behavior.
Tom suggested acknowledging and respecting people, in part by suspending your point of view, empathizing with the other person’s viewpoint and depersonalizing the interaction. For example, instead of starting sentences with “you,” think about using “It” or “That” statements.
While Tom’s talk was for human resource professionals, there were many takeaways for job seekers:
- Your search is not only about being qualified for the job — people also hire based on what feels “right” to them — emotion is a key factor in hiring decisions. If you are not getting the job, it does not mean you are not qualified, it may relate to a larger issue of how you come across, how you present yourself or how you make people feel. Self awareness about these topics may be difficult. Ask a trusted friend or coach if you think these factors may be preventing you from getting hired.
- In an interview, what people say is not always how they feel. An interviewer may tell you one thing, but if they look disinterested, check their watch, or don’t make eye contact, the important information is probably the non-verbal communication.
- You (the job seeker) are a decision maker, too. Remember — you are evaluating the employer in an interviewer, even as he or she assesses your qualifications for the job. Maybe the organization is not a good fit for you.
- Think about what you can do to make yourself a leader. Tom said, “Leaders evaluate situations to allow themselves to be more easily followed.” What are you doing to help people decide to follow you? Think about how to use social media tools to share your expertise. Wouldn’t it be great to have people coming to you with job opportunities instead of you applying for every job you want? (It is possible — I coach job seekers and entrepreneurs to leverage these tools for results.)
What other ideas to you have about the topic of influence and leadership, especially as they relate to the workplace and job search? Please share your thoughts in the comments.
photo from thegoldguys.blogspot.com/