Keppie Careers

Social media speaker, social media consultant, job search coach

Horror stories from the employer's perspective

By

wool3525465303_1c93b7cb66_mHave you been keeping up with horror story week at Keppie Careers? Where job seekers and hiring managers have a chance to share their tales of woe, in hopes that we can all learn something?

Today, we have two stories from the hiring side!

This story from Chuck Smith:

On the verge of offering the candidate a job, our client checked one last reference. Unable to reach the named “previous manager,” our client called the candidate. In turn, the candidate produced the reference in minutes.

Only problem was that the caller ID for the manager was the SAME one the candidate had called from! You got it… the boyfriend impersonated the manager.

When our client asked about the name on the caller ID, the boyfriend stammered, stalled and hung up.

Needless to say, when our client called the candidate to offer some “good news,” the candidate never called back, ever.

Lesson: check references and be wary!

This from Orit:

We received many resumes, sorted through them and interviewed people.

One young woman seemed to be the perfect fit. She was very willing to learn (we knew we would have to train) and could answer our questions well. She seemed to have the right attitude.

After 2 hours of working we realized that she did not know anything technical. She could not even use email or understood any of the terms we talked to her about in our training. Being that we also needed a part-time receptionist, we asked her if she was interested. It was clear to both us and her that there was no way she could perform any of the tasks of a tech support person.

She gladly agreed and told us how much she needed a job.

3 days later we fired her in total frustration. The woman could not answer the phone, could not file (she did not seem to know the ABC order.)

It was such a waste of time, money and energy. It may not sound like a bad story, but for a small company it was horrifying.

The lesson here seems clear – integrity is key in a job hunt. Impersonating a reference is not only wrong, it is, for lack of a better word, stupid. While there is even a company that will fake references FOR you, and certainly it is not the first time a candidate has tried to pull the wool over a hiring manager’s eyes, it is such a bad idea and likely to derail your chances for the job. After all, if you had been on the up-and-up all along and were at the point of having references checked, lying probably resulted in handing the job off on a silver platter.

As for the inept hire…It is incredible that someone so incompitent  would have been able to land that job. However, it does point out how important it is to apply for jobs that you are qualified to do! Sometimes, a smooth talker may be able to slide into a totally inappropriate position, but it is more likely for an overqualified person to take a job that does not suit him or her.

Even in a tough market, resist the urge to set your sights on something that is not appropriate just because you “really need a job.” In the long run, it probably won’t work out.

Don’t miss Part I, II and III, IV,  V,  VI and VII.

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

photo by grantmac

Horror job search stories, Part IV

By

roadtrip3071581799_67bafdf32d

Have you been keeping up with horror story week at Keppie Careers? Where job seekers and hiring managers have a chance to share their tales of woe, in hopes that we can all learn something?

Today, thanks to Susan P. for some tidbits from her job searches:

Where do I start? I have had so many weird job interviews. I have had two that both lasted 8 hours where I was interviewed by everyone in the department and students too. Both of these were at universities. I can’t say that I was scared but it was intimidating. For one position, I started at the University, was driven to another location, then over to another place and back to the original place. And they did not even give me lunch or ask if I wanted a break for lunch. The questions I was asked were pretty typical. I did not get the job.

The other 8-hour interview had me speaking with professors, admin. assistants, students, and staff. I was given lunch, but was interviewed during the meal. I got this job but walked out (not my finest moment) after 4 months due to an extremely abusive supervisor.

But probably the strangest interview was for a temporary admin. assistant position at yet another university. The job involved being the admin. support for 11 student organizations and the entire programs department, plus filling in as front desk receptionist and answering the phone. The first interview took place in a conference room with 6 people asking me questions. One guy asked me what I had made in my last several jobs. I was also given a written problem to solve during the interview. I was called back in a week later for another interview with 4 more people in the department.

One asked what I thought one of my references would say about me in a recommendation. Another question was if the department head was told by someone in the department that I was overqualified for the job (which I was), how should she respond to this type of question. And on and on it went. All this for a $16/hour temporary position. The next day I called them to withdraw my name.

Horror story or par for the course? Having worked at a University myself, I am not surprised by the, ummm “in depth” nature of the interviews, even for a very entry-level type of job.

One good point to remember – if you are scheduling an interview – be sure to ask what to expect. Will it be an all-day affair? A half-hour meeting? Do you need to (literally) pack a lunch – or at least a snack – in your briefcase or purse? Asking what to expect makes you look like a planner and a detail-driven candidate.

If you are in an extremely long (all-day) interview process, it is important to request breaks as you need them, even if it means a long restroom break. If you need a drink of water, for example, be sure to ask for one. It’s also a good idea to use the breaks to jot down some notes you may use when you write thank you notes. It may be difficult to keep track of everyone’s name and what you discussed, so having some reminders is helpful.

How about the question about salary? Best to start out by avoiding stating a figure. “I am looking for a career opportunity, and salary is not my primary consideration.” If pushed, “I am sure you have a budget in mind for this position that would suitably compensate me for my skills and what I will contribute.” You get the picture! Click here for more about negotiating in a recession.

A theme in these stories – (don’t miss Part I, II and III), job seekers had a good sense that the opportunity might not be what they had hoped. I hope job seekers reading these stories will remember this the next time a red flag goes up at an interview!

So, what do you think? Is this a horror story? What’s YOUR story? Add it to the comments!

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.
photo by tonyapoole

ROI, your job search and social media

By

jump3113896395_fc8eb121ff_m“What’s the ROI? How do you know you are GETTING something from it? How much time do you spend?”

These are questions a friend of mine asks when I talk about how much I enjoy using Twitter to connect with colleagues and job seekers. She wants quantified RESULTS. How much money did I earn from it? How many clients do I have because of Twitter? She’s busy. She needs to make every second count.

I’m thinking, “Do you ask about the ROI and decide if you are going to use the phone for your business? Email?” Do you know much MONEY you made last month because you use the phone?

I’m thinking, “If you want to move your business to the next level and doing what you have always done is not working, it is time to try something new. Something new does not always come with any immediate ROI. It builds. Snowballs. When that something new is Twitter, the impact could come in drips – a new client here and there – a retweet or two, or it may come in a wave – a new business opportunity or partner, a new friend.”

We have lots of opportunities to expand our circles. Entrepreneurs have opportunities to share our expertise and sell our services. Similarly, job seekers can dive in, stake a claim online and lay claim to their own “brands.” Are you going to see an immediate “return” on your investment in social networks as a job seeker? Probably not, although you never know. (After all, it only takes one good contact.) Certainly, you can sit on the sidelines, shaking your head and saying, “That will never work. I can’t do that. It takes too much time.” It is your own choice.

My vote? Dive in “with wild abandon,” as my English teacher used to say. (Although, he was talking about great books, not Twitter!) Do something new! Try something different. It’s a chance. A risk that you will be “wasting your time.” Nothing ventured, nothing gained. If you have something to offer, get out there and offer it or no one will know.

Just do it. What is stopping you?

If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community!

photo by nolly

Tenacity in the job hunt – does it define you?

By

cat.milk192519690_127cdc43e9_mThis post is inspired by my cat. She knows how to go after what she wants. Yesterday, I made the mistake of putting down a mug of milk while I continued to work. She went after it. I said, “no,” and moved the mug to the other side of the desk. She went slinking around the other side of me to try to dive into that mug. Again, I moved the cup, this time covering it with a book so she couldn’t put her nose in it. Undeterred, she promptly saw what needed to be done to move the book for access to the milk. I finally needed to return the drink to the refrigerator. (That is not my cat in the picture, but it might as well be!)

If you are looking for a job, would you call yourself tenacious?

Dictionary.com defines it as:

te⋅na⋅cious  [tuh-ney-shuhs]

–adjective

1. holding fast; characterized by keeping a firm hold (often fol. by of): a tenacious grip on my arm; tenacious of old habits.

2. highly retentive: a tenacious memory.

3. pertinacious, persistent, stubborn, or obstinate.

4. adhesive or sticky; viscous or glutinous.

5. holding together; cohesive; not easily pulled asunder; tough.

I guess, as far as my cat goes, “glutinous” is a good fit, but I think focusing on “pertinacious, persistent, stubborn, or obstinate” is a better definition for our purposes discussing job search!

What can you do?

Are you really going after what you want? Or, are you approaching your job hunt with the spine of a wet noodle? Do you think you can’t make an impact on the results of your search? I make a practice of telling my clients that they DO drive their own career bus. It is up to you to take the wheel. (More details about this HERE.)

Read here to learn how to stand out in a sea of sameness and here to see how following up can keep you top of mind.

Seize control of what you can! Don’t be a victim of circumstances. Drive your own career bus!

No one wants to hire someone who has thrown in the towel.

If you haven’t changed the way you are “driving through” your career or job search, what is holding you back?

While you’re at it, be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community!

If you need help mobilizing your networks and your job search plans, learn more about how I can help you!

photo by 30D

When it's time to move on and your job hunt

By

Have you been following this story about the “balloon boy?” I’ve really only been following this from afar. It’s such an outrageous thing – that a boy could have even possibly floated away in a balloon – crazy.

If you’ve been indisposed, HERE is a link to catch you up. When it turns out that the boy, named Falcon, was actually safe, not floating in the air, but hiding (or maybe sleeping) in the attic of the garage, the family proceeded to appear, with all three of their boys, on several morning news shows (Good Morning America, The Today Show, etc), where the 6-year old vomited through the interviews.

Did the family take a break? Close their doors and ask for privacy? No. They proceeded to go on every news show that would have them – most importantly, perhaps – on CNN. Where, in this interview, the child suggests that he did not respond to calls for him because he “did it for the show.”

So, investigators, already suspicious, had their interest peaked. But, does it stop there? No! The family CONTINUED the interview. Finally, when asked again for the child to clarify what he meant by doing this “for a show,” the father took a deep, suspicious sigh and did some fast talking to accuse the questioner of harassing the family.

Watching this coverage, all I could think about was, “When are they going to say when?”

What does this have to do with your job hunt? Ironically, I was writing about tenacity when I was reviewing this footage. (Stay tuned for that post tomorrow). Today, I’m inspired to write a counter-point post – when is it time to say when?

To clarify, I don’t think you should ever give up on your job hunt. You are better off taking your search in a different direction – altering your course because you want a new result. (This may be as basic as revising how you are conducting your search and/or your materials.) BUT, there are times when you need to follow good instincts when it comes to a particular job opportunity.

So often, job seekers, maybe desperate for a new opportunity (or any opportunity) or dazzled by a high salary, close their eyes to all of the red flags raised during the process.  DON’T DO IT!  If you aren’t treated well and with respect during the interview and negotiations, assume things will only get worse once you are on the payroll.

I asked my Twitter friends for horror stories from interview experiences. Susan shared:

One “8 hour interview had me speaking with professors, administrative assistants, students and staff. I was given lunch, but was inerviewed during the meal. I got this job but walked out (not my finest moment) after 4 months due to an extremely abusive supervisor.”

While this is not the worst thing that can happen during an interview, clearly Susan had a sense that this was not the best environment. Should she have known not to take the job? Not necessarily. After all, she did not report illegal questions, extremely inappropriate behavior or actual abuse – all very obvious (and major) red flags. However, I’ve spoken to job seekers who would probably look the other way and accept ANY job offered. It can be a mistake.

You can almost guarantee that the red flags you noticed but ignored during the process will come into play as an employee.  Unfortunately, the reverse guarantee isn’t true.  If everything smells like roses and proverbial harps play before you are hired, it is no guarantee that you’ve landed at Utopia, Inc.

Tomorrow – stay tuned for my post on tenacity!

If you need help mobilizing your networks and your job search plans, learn more about how I can help you!

While you’re at it, be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community!